Cancellation Policy

At theurbanriots (KOLAPIDO SYSTEMS PRIVATE LIMITED), we understand that plans can change. Please read our cancellation policy carefully before placing an order.

Order Cancellation

• Orders can be cancelled only before they are shipped.

• Once an order has been dispatched, it cannot be cancelled under any circumstances.

How to Request a Cancellation

To request a cancellation, please contact us immediately with your Order ID through the contact details below. Cancellation requests are processed on a priority basis.

Refund for Cancelled Orders

• If your order is successfully cancelled before shipment, a full refund will be initiated.

• Refunds will be processed to the original payment method and may take 7–10 business days to reflect, depending on your bank or payment provider.

Contact Us

For cancellation-related queries, please contact us:

📧 Email: contact@theurbanriots.com
📞 Phone: +91 89408 31961
🏢 Address: KOLAPIDO SYSTEMS PRIVATE LIMITED
No. 99 (32), Jeenis Road, Saidapet, Chennai,
Tamil Nadu, India – 600015