Privacy Policy

At theurbanriots, operated by KOLAPIDO SYSTEMS PRIVATE LIMITED, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from our website.

By using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party gateways)

Non-Personal Information

• Browser type

• IP address

• Device information

• Pages visited and browsing behavior

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2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders

• Communicate order updates and customer support

• Improve our website, products, and services

• Send promotional emails or offers (only if you opt in)

• Prevent fraud and ensure secure transactions

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3. Payment Security

All payments on theurbanriots are processed through secure and trusted third-party payment gateways. We do not store or have access to your complete payment details such as card numbers or CVV information.

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4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

• Shipping and logistics partners for order delivery

• Payment service providers to complete transactions

• Legal authorities if required by law

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5. Cookies

We use cookies to:

• Enhance your browsing experience

• Understand website traffic and usage

• Remember user preferences

You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

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6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

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7. Your Rights

You have the right to:

• Access, update, or correct your personal information

• Opt out of promotional communications

• Request deletion of your personal data (subject to legal obligations)

To exercise these rights, please contact us using the details below.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

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9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: contact@theurbanriots.com
📞 Phone: +91 89408 31961
🏢 Address: KOLAPIDO SYSTEMS PRIVATE LIMITED
No. 99 (32), Jeenis Road, Saidapet, Chennai,
Tamil Nadu, India – 600015